How Long Does It Take to Process My Order?
We strive to dispatch orders within 24 hours, not counting weekends and public holidays. Please note that preorders are excluded from this timeline. There may be occasional delays due to an unusually high volume of orders or issues with the freight company.
How Long Does It Take for My Order to Arrive Once Shipped?
Typically, orders should arrive within 2-5 business days, with DHL Express handling the delivery. Rest assured, we work diligently to ensure your order reaches you as swiftly as possible.
How much does shipping cost?
Shipping costs $20 for orders under $240 (335 CAD). For orders over $240 (335 CAD), shipping is free.
Will I Have to Pay Taxes and Customs fees?
No. We ship using the Delivery Duty Paid (DDP) method, ensuring that the price you pay at checkout is the total price. There are no hidden costs or additional fees upon delivery.